IPD has earned the reputation for standing behind each and every IPD product with a 100% full money back guarantee if not completely satisfied after 30 days from receiving the product ordered. This money back guarantee applies only to the original purchaser of any IPD product.
IPD has elevated the customer service bar in the after market industry with their commitment to unparalleled customer satisfaction. If you are not satisfied and wish to return your IPD product please contact our office to obtain an RA (Return Authorization) number. Please include this number along with your original invoice inside the package containing the IPD product being returned.
IPD offers a "Money Back Guarantee". Unlike many other after market performance manufacturers, IPD doesn't give you "Store Credit" unless requested otherwise. All IPD product are designed to deliver the performance improvements we claim, if they are not please return your purchase for a full "Money Back" guarantee.
All IPD products are designed and manufactured to deliver increased performance for Porsches that are strictly driven on public roadways. All IPD Plenums come with a full 2 year manufacturer’s warranty to the original purchaser that guarantees all IPD product will be free of any manufacturing defects or cause of any issues or problems related to the vehicle’s engine. All IPD Plenum warranties are expressly voided if installed and driven off-road or on race tracks.
This Warranty does not apply to any matter not covered above and shall in no event apply to:
- Any defect, malfunction or failure caused by damage to IPD Product in transit, off highway use, abuse, misuse, accident or negligence.
- IPD product that have been altered, repaired or modified in any way, including cosmetic painting or coating of any product not performed by IPD.
- IPD Product that has not been installed in accordance with IPD instructions or which has been installed on incorrect vehicle applications
- Product experiencing corrosion or cosmetic blemishes occurring after purchase due to use of any caustic cleaning agents, climate conditions or neglect.
- IPD will not be responsible for covering or reimbursing customers for labor charges incurred from any IPD product installation or removal